Hello, exhalted Qualtrics Community! I humbly beseech you for your guidance today. I have created a dashboard which illustrates a week-over-week CSAT trend based on a transactional survey. The widget I'm using to plot this looks great, but I have encountered an issue which causes a discrepancy between Vocalize and our Survey reports. It seems all of my widgets and date filters define a week as Monday through Sunday, whereas our business uses the standard calendar week of Sunday through Saturday. Is there a way to configure both the filters and the widgets to use a Sun-Sat period to define a week? Has anyone else encountered this? Thanks in advance for your help!
Hello, Qualtrics Community! I have Contact Center survey which is managed by our center's IVR platform, but the data is ultimately migrated into Qualtrics for reporting and for use in Vocalize. In that survey, we ask an open-ended question which is saved on a file server in a .WAV format. The network location and filename of that file are stored in a text field (e.g., \\\\server\\folder\\comment.wav). When I export the data into Excel, interested parties can simply click that filename value and it'll play the respondent's comments via the audio file. I'm curious if it's possible to present those text values via Vocalize in a manner which will allow dashboard viewers to click the file location and allow them to download and/or play the audio files from there. Has anyone successfully created such a solution? If not, does anyone have any ideas how to accomplish this? Thanks for your time!
I've recently completed a survey on the Qualtrics platform in which a constant sum question was used with slider bars. What made this question unique, however, was that the question also included a doughnut chart which dynamically displayed the values attributed to each choice within the question and listed a message that "You have X% remaining." Can anyone offer insight into how this might have been accomplished? Image attached for reference. !
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