I created the survey. Everything worked (logic and validation of question worked in the preview mode).I created the contacts list (entered an email address, recipient's first name, recipient's last name). I went on to distribute the survey via email. (I am sending it individually to the recipients.) I choose a contact, typed information in the fields To: From Address: Name: Reply-to Email: Send Now: Added a subject: Loaded a custom message.The custom message had a piped text (the participant's first name. For this, I used the Contacts field- Recipient first name). I clicked SEND NOW and got the following error message: There were validation errors. Correct the errors and try again. I removed the custom message and used only the link to the survey, the browser link, the opt-out link. I pressed SEND NOW, and I got the same error message: There were validation errors. Correct the errors and try again. I tried again to send a preview email, first with the piped text. After entering the ema
Hi all, I have received an email reply to what seems to be an email trigger that I have not set up for my survey.The respondent received the email that I used as a probe that I deleted before I published the survey.I have checked the email trigger options, and there are no email triggers set up.It is not in my research plan to send email triggers.What might be the issue?If anyone has had this issue before, I would appreciate it if you share what you did to resolve it.
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