Topics started by ccarroll | XM Community

Topics started by ccarroll

3 Topics

ccarroll
Level 2 ●●
ccarrollLevel 2 ●●
asked in XM Directory

SFTP Export of Unsubscribe

We are needing to have the ExternalDataReference exported for anyone who unsubscribes from a list or directory, ideally via SFTP export. Current functionality allows this for survey responses but not for unsubscribes. Any possible solutions here?

2
ccarroll
Level 2 ●●
3 days ago
ccarroll
Level 2 ●●
ccarrollLevel 2 ●●
asked in XM Directory

Experience iD Change issues

Has anyone been able to successfully get the Experience iD Change workflow to work - I”m getting a spinning wheel of death that goes no where fast. Instruction set here: Experience ID Change Event (qualtrics.com)I can’t get past steps 9 - it just spins... 

2
ccarroll
Level 2 ●●
2 months ago
ccarroll
Level 2 ●●
ccarrollLevel 2 ●●
posted in XM Directory

Exporting and notifications of unsubscribes from lists

Please helpI have several different lists currently, and am needing to find a way to automatically notify and export contacts who have unsubscribed from any list. Our legal team have mandated that we must unsubscribe these people so I need a way to get them out, that doesn't involve me manually jumping in running a filter in each list and exporting.

0
ccarroll
Level 2 ●●
1 year ago

Productivity playlist

Terms & Conditions