Has anyone been able to successfully get the Experience iD Change workflow to work - I”m getting a spinning wheel of death that goes no where fast.
Instruction set here: Experience ID Change Event (qualtrics.com)
I can’t get past steps 9 - it just spins...
Hello
If you're creating it for the first time, it may take some time to load. I just tried it now and it took a bit of time to load for me as well, but it eventually loaded and is working fine. I've attached a screenshot for your reference:
In your case, the delay could be due to your internet network or a system lag. You could try deleting the one you created and then creating another one. Also, please check your internet connection. If the issue persists, consider raising a support ticket with Qualtrics.
Thanking you
Seemed to be my connection in the office as it worked quickly when attempted from home… sigh
Appreciate your assistance on this one.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.