+22Has anyone been able to successfully get the Experience iD Change workflow to work - I”m getting a spinning wheel of death that goes no where fast.
Instruction set here: Experience ID Change Event (qualtrics.com)
I can’t get past steps 9 - it just spins...
Best answer by Sachin Nandikol
Hello
If you're creating it for the first time, it may take some time to load. I just tried it now and it took a bit of time to load for me as well, but it eventually loaded and is working fine. I've attached a screenshot for your reference:
In your case, the delay could be due to your internet network or a system lag. You could try deleting the one you created and then creating another one. Also, please check your internet connection. If the issue persists, consider raising a support ticket with Qualtrics.
+32Hello
If you're creating it for the first time, it may take some time to load. I just tried it now and it took a bit of time to load for me as well, but it eventually loaded and is working fine. I've attached a screenshot for your reference:
In your case, the delay could be due to your internet network or a system lag. You could try deleting the one you created and then creating another one. Also, please check your internet connection. If the issue persists, consider raising a support ticket with Qualtrics.
+22Thanking you
Seemed to be my connection in the office as it worked quickly when attempted from home… sigh
Appreciate your assistance on this one.
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