Several times, on accident, I've had one or two matrix table questions arrange the choices vertically instead of horizontally. It doesn't do it for all questions but I much prefer the way it looks, especially if my scale points have rather wordy text. I've spent a long time comparing the questions that Qualtrics arranged vertically with the unchanged matrix questions in the same survey, and I can't find a rhyme or reason. All questions have the same validation, stipulations, etc. Any thoughts are greatly appreciated! Ps. This is on the desktop survey view that I am finding this anomaly, not mobile displayed questions - though all my questions are "checked" Mobile Friendly.
On more than one occasion, and occurring more frequently with no pattern, email actions are sending empty or incomplete emails. My institution uses Qualtrics as an evaluation tool. We use email actions (not triggers) to send a copy of the response to the evaluator. A common message is in the body of the email... "Please find John Smith's evaluation below" And then I have checked both "Include response summary" and "show question text" So that the response summary is generated in the body of the email. This has been working beautifully for most. The action delivers the email to the necessary party (via contact list). However, randomly with no visible pattern and with various surveys... the email is empty! It says "Please find John Smith's evaluation below" and then "Could not generate response summary" OR includes the survey questions but not survey responses. Please Help! I do not have time to keep downloading pdfs of responses and sending them to the appropriate
Can I stop an email trigger from executing if the response has been submitted? There is a 3 day delay
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