Topics started by cgordon32 | XM Community

Topics started by cgordon32

1 Topic

cgordon32
Level 2 ●●
cgordon32Level 2 ●●
asked in XM Directory

Error: Unable to connect to SFTP server for automations

I’ve been through all of the possible resolutions and I’m still not able to fix this problem. My directory automations were working fine until we changed Tech Directors in May and our SFTP host wiped all of his data. Our tech team was able to get in and add our files. We updated the password in Qualtrics automations, but nothing has fixed the error. I don’t understand the message saying “unable to connect” when all of our other automations are working fine now using the same host.Has anyone had similar issues that can help? Any other tips?  

3
ArunDubey
QPN Level 8 ●●●●●●●●
9 months ago

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