Hi All,My survey uses student ID and DOB e.g. 1234567 and 0101200Which works perfectly for those who put the correct details in. But for those who don’t, then get the first error message saying unable to log you in with details or words to that effect. Then a message appears to say if they make the same error again, that they have completed the survey. Is there a way to avoid this until they details are inputted correctly.When I export the data, it says it 100% complete so then not allowing them to get sent another reminder to complete. I have to go on and delete the response for those who don’t get in contat with me, and send a retake to those who do.
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