Topics started by YenMejia_Voce | XM Community

Topics started by YenMejia_Voce

1 Topic

YenMejia_Voce
Level 2 ●●
YenMejia_VoceLevel 2 ●●
asked in Employee Engagement

Issue with sms distribution

Dear colleagues from EX,I hope you are well. I am reaching out to inquire if any of you have encountered a situation where, during the distribution of surveys via SMS, the sent history and consumed credits reflect successful transmission, but the message never reaches its intended recipient?I would greatly appreciate your insights and any suggestions on how to address this issue. Is there any additional step that should be taken to ensure that messages are delivered correctly?I look forward to your feedback and appreciate any guidance you can provide.

1
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1 month ago

Productivity playlist

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