Topics started by IlyaM | XM Community

Topics started by IlyaM

1 Topic

I
IlyaM
asked in Employee Lifecycle

Response rate multiple responses

Hello! In my survey I allow users to give multiple responses (by changing specific field in Metadata). But when I create a Response Rate Table, I get in “Invited” column not how many times they could have possibly answered, but the number of unique users. Because of that Response rate is more than 100%. How do I get the correct response rate?I use lifecycle survey, so there are no custom metrics. In here it says that I need to “ to update the invited count”. If that’s the solution, than how do I do it? Please helpQtip: When using an Employee Lifecycle project with Multiple Responses enabled, your invited count may look different than expected. When respondents submit multiple responses for a Lifecycle survey, each response is included in the invited count along with the number of participants who are eligible to take the survey. In order for your widget to show new participants that were added, make sure to update the invited count.

3
ArunDubey
QPN Level 8 ●●●●●●●●
4 months ago

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