Topics started by Ysabelle | XM Community

Topics started by Ysabelle

1 Topic

Y
Ysabelle
asked in CX Dashboards

FUF survey result

Hi, when I acess the result for my region (for branchs), I get under the 3 main categories this 3 worging : Banque LRT, Approche Client, Direction LRT...Those are not representative with the "wording" we are using to evaluate are results. We are using thoses 3 "wording" LTR Bank, detracteurs ans LTR branch...Is those has been change in the last weeks ? Please note that in the lunch vedio the "titles" are exactly what we are using in are mandate :LTR Bank, detracteurs ans LTR branch

0
Mishraji
Level 4 ●●●●
4 years ago

Productivity playlist

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