Good morning sir/madam,
I am sorry in advance for my broken English. I am new to Qualtrics, and I hope my stupid question does not bother you.
I am conducting my survey for academic research and there is a question I need to upload the pictures of two products to test consumer preference. Nevertheless, whenever I clicked on the button “add graphics”, this message popped up “#ErrorCodes, Unable to parse response as JSON: Syntax error#”.
I am using the free version, so I wonder if I need to get a paid version in order to add graphics to my survey. I tried every single solution to fix it before posting my issue here, so I hope to get some advice from you, sir/madam.
Thank you so much, and I am so sorry again.
Best regards,
Todd.