Hello Everyone,
I am trying to automate the daily survey data download from Data & Analysis tab. I tried using response export automation but it showed this error when I created the automation for data downloads for today 9am.
FTS_3 - Incorrect connection parameters. Please verify your username, password, port and host. error in qualtrics
I want to know what’s causing this error? Is it the path that I have added or something else?
Thanks,
Sushant
Hi
Here are some potential causes and troubleshooting steps for the error message "FTS_3 - Incorrect connection parameters":
- Confirm the accuracy of your credentials, including username and password.
- Ensure API token is valid and has the necessary permissions.
- Check the port and host settings.
- Verify the correctness of the path configuration.
- Ensure your automation tool is using the latest API endpoints and authentication methods.
Thank You
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