Calculating response time later | XM Community
Skip to main content

We didn't add timing questions to our survey but we need their response times now. Can we somehow learn or calculate the paticipants' response time now ?

@gokcewho You can download the responses and subtract the 2 columns start date and end date.

Later change the column type to h]🇲🇲ss you should have the desired result.

If you would like this in responses you can update the responses via this API. .Kindly set resetRecordedDate to false]

Hope it helps!


@gokcewho - All you need to do is add the embedded data field Q_TotalDuration to the beginning of your survey flow. It will be populated with the number of seconds the respondent took to complete the survey.


@gokcewho You can download the responses and subtract the 2 columns start date and end date.

Later change the column type to h]🇲🇲ss you should have the desired result.

If you would like this in responses you can update the responses via this API. .Kindly set resetRecordedDate to false]

Hope it helps!

I need to know their response time to each question seperately is this still gonna work ?


@gokcewho You can download the responses and subtract the 2 columns start date and end date.

Later change the column type to h]🇲🇲ss you should have the desired result.

If you would like this in responses you can update the responses via this API. .Kindly set resetRecordedDate to false]

Hope it helps!

I need to know their response time to each question seperately is this still gonna work ?

Unfortunately, you cannot do this retroactively!

For this you need to record it beforehand.


Leave a Reply