We are currently sending end-of-purchase emails to all customers who complete a purchase. I would like to include in those emails a link to a Qualtrics survey but one that is personalized and that I know who the customer is. The problem is that the sending of that survey is not done from Qualtrics. The flow would be as follows: the client contracts with us and that is the trigger to receive an email from another platform and wants to embed the personal link. Some help? Thank you
Best answer by Aanurag_QC
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