Can Qualtrix identify the device from which the responses were sent? | XM Community
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Question

Can Qualtrix identify the device from which the responses were sent?

  • February 26, 2022
  • 1 reply
  • 355 views
M

Hi,
Can Qualtrix identify the device from which the responses were sent?
If yes, Can I cancel it in my survey?

Thank you,
Meir

    Abhishek_U

    1 reply

    Aanurag_QC
    QPN Level 5 ●●●●●
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    • Aanurag_QC
    • February 27, 2022

    Hi, MrMeiR Qualtrics helps in identifying whether it's desktop or mobile, but it does not drill down further to identify the device type. You can use the logic in survey flow where if the device type is desktop or mobile, to show EOS survey message to customer for a specific device type

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