Hi everyone,

I finally made my survey, but I would like to conduct it offline as most of my respondents will be elderly with no smartphone and/or computer. However, after downloading the ‘Qualtrics Offline Survey’ app, I can’t download the survey for some reason. I get a message at the bottom of my screen that is cut off. It says something about my account not having...something I can’t figure out what it is. I also published my survey and its active on my laptop, but not via the app on my phone so I’m lost.

Thanks in advance for your help!