Clarify relationship between survey expiration and survey status | XM Community
Skip to main content

Hi,

I’d like to setup a survey so that it automatically closes at a certain date.  The survey effectively acquiring the “closed” status is important because I’ve set up a Qualtrics workflow making a web request to an external API upon survey close.

In the survey options, I’ve set the Survey Availability to a certain (now in the past) date. Navigating to the Survey link, I can see that the survey is effectively expired.  However, the Survey is still listed as “Active” in my account Dashboard - I would expect it to be “Closed”. I am missing something here?

 

Thanks in advance

We can manually close the survey by following the steps here.

Thanks @Shashi  . However I’d be more interested for a way of closing a survey automatically - if there even exist one.

Thanks @Shashi  . However I’d be more interested for a way of closing a survey automatically - if there even exist one.

To automate we can create a workflow task with ‘Started as a specific time’ as trigger event and then use this API in web service task to close the survey.

You can also set survey expiration in survey setting in advance. 

You can set an expiration date as shown in below image:

 

Leave a Reply


Terms & Conditions