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Customize End of Survey Message with Embedded data

  • June 26, 2022
  • 3 replies
  • 256 views
D
Level 2 ●●
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Hi Community,
I want to customize my end of survey email template to include a summary of the scores, but I want to do this in a way the scores are categorized.
For instance,
Scores ranged 1-2 are labeled as Poor, and I can embedded this into my end of survey message depending on the score.
Theoretically it would look something like:
Your total score was a 10, Congratulations you are ranked in the Great Category.
All information I looked into dealt with survey flow and logic, however, it is the end of survey message I am trying to change.

Best answer by PeeyushBansal

You can pipe embedded variable in the EOS message. Simply pipe your score and label in your EOS message and it will change.

3 replies

PeeyushBansal
Level 6 ●●●●●●
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  • PeeyushBansal
  • Level 6 ●●●●●●
  • Answer
  • June 27, 2022

You can pipe embedded variable in the EOS message. Simply pipe your score and label in your EOS message and it will change.

Best Regards, Peeyush
    D
    Level 2 ●●
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    • Dbod
    • Author
    • Level 2 ●●
    • June 27, 2022

    Thank you for the feedback! A follow up question - is it possible to incorporate a range within the embedded data set?
    I am able to set a custom value for the data, however, I am looking to embed the data based on a range of values.
    For instance I want to pipe in a Great Category based upon a range of scores.


    InessaG
    Level 5 ●●●●●
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    • InessaG
    • Level 5 ●●●●●
    • June 28, 2022

    You can set up a branch in Survey Flow to set an embedded data field based on a range of values. And then use that new embedded data field value in your message.

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