Decrement Quotas | XM Community
Solved

Decrement Quotas

  • 12 July 2022
  • 1 reply
  • 52 views

I have quotes in a survey that I am working on. I did a few test messages and then deleted the response so that the section with the quotes reappears as options to select while taking the survey. I wasn’t aware that I also needed to decrement the responses so that they time slots would show available in the survey. How can I decrement responses that have been deleted? I cannot get the selections to show in the survey.
 

icon

Best answer by Kate 12 July 2022, 22:38

View original

1 reply

Userlevel 7
Badge +19

This can only be done manually. You'll need to open up the quotas area and "set count" to the correct count.
image.png

Leave a Reply