Hi,
I've got a survey in the field currently, through a mistake, someone internal took and completed the survey that had a link for a specific respondent. If I delete the response, will the person it was intended for still be able to take the survey?
Thanks!
Solved
Deleting a survey response
Best answer by MatthewM
If the survey was submitted, deleting the response will not reopen the survey link. (It would be a different story if the response was in progress, though.)
You could reopen the response with a Retake link and share that with the intended respondent, but then the original responses will still be visible.
Your best option is create a new survey link for the contact and share that with them.
+30If the survey was submitted, deleting the response will not reopen the survey link. (It would be a different story if the response was in progress, though.)
You could reopen the response with a Retake link and share that with the intended respondent, but then the original responses will still be visible.
Your best option is create a new survey link for the contact and share that with them.
+19I would suggest generating a Retake link as a new response option. Once they submit the new response, delete the old invalid response.
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