Deleting a survey response | XM Community
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Hi,
I've got a survey in the field currently, through a mistake, someone internal took and completed the survey that had a link for a specific respondent. If I delete the response, will the person it was intended for still be able to take the survey?
Thanks!

If the survey was submitted, deleting the response will not reopen the survey link. (It would be a different story if the response was in progress, though.)
You could reopen the response with a Retake link and share that with the intended respondent, but then the original responses will still be visible.
Your best option is create a new survey link for the contact and share that with them.


I would suggest generating a Retake link as a new response option. Once they submit the new response, delete the old invalid response.


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