Directory fields | XM Community
Question

Directory fields

  • 14 February 2024
  • 1 reply
  • 40 views

Badge +3
  • Level 1 ●
  • 20 replies

Hello,

 

Can you please help me know if I can add fields to my contact list upload other than FirstName, LastName and Email? I have not seen anything about adding fields in my research. I’ve been having an issue with my upload and I wasn’t sure if that is why.

 

I am getting error “The file contains one or more rows that don’t map to headers: fix this in your file and try again.” AND error “ Your import file is missing quotes….”. 

 

thank you!


1 reply

Userlevel 6
Badge +22

Hi @CLM,

You can add as many fields as needed in contacts. The First Name, Last Name, Email, and External Data Reference are mandatory fields and must be mapped as they are. For additional fields, map them as Embedded Variables. Further information is available in the link provided:

https://www.qualtrics.com/support/iq-directory/directory-contacts-tab/adding-directory-contacts/

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