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Display Logic or Branch??

  • December 5, 2021
  • 2 replies
  • 150 views
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Hi all! I am fairly new to Qualtrics, but have gone through the question a bit and haven't found an answer to this question yet - sorry if it has already been asked, and if so can you point me to that post/answer?

I am building out a survey that main goal is to give the individual taking the survey one of 4 results: 1) You're a Match, 2) Need more Information, 3) Ineligible, and 4) At a later time.

I built those 4 results as text/graphic questions and put the below stated display results, but I cannot get just one box to show up. Very often none of them will appear no matter the question responses selected, or multiple results show up. I think it might be due to overlapping responses, but then I don't know how to fix for that error. Can someone help me out?

Result 1 - Match:
Question 1: A
OR Question 2: A
AND Question 3: A-E
AND Question 4: A OR B
AND Question 5: A OR B
AND Question 6: B-H

Result 2 - Need more information:
Question 1: A OR B
OR Question 2: A OR B
AND Question 3: A-F
AND Question 4: A-C
AND Question 5: A - C
AND Question 6: B-H

Result 3 - Ineligible:
Question 1: A OR B
OR Question 2: A OR B
AND Question 3: A-F
AND Question 4: A-C
AND Question 5: A - C
AND Question 6: A

Result 4 - At a Later Time:
Question 1: A
OR Question 2: A
AND Question 3: A-E
AND Question 4: A OR B
AND Question 5: A OR B
AND Question 6: I OR J

Any help or guidance would be greatly appreciated!

2 replies

MatthewM
Level 6 ●●●●●●
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  • MatthewM
  • Level 6 ●●●●●●
  • December 6, 2021

Hi Naj42 ,
Can you share screen shots of how you've set up the display logic? It's not clear whether each Result is part of a single logic set, or divided into separate logic sets; that makes a big difference in how they work.
Also note that the OR conditions supersede AND conditions when they are part of the same logic set.

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  • Naj42
  • Author
  • December 6, 2021

Hi Mathew! Thank you so much for your response. I actually ended up figuring it out by adjusting some of the Or/And conditions.

The other logic goes as follows:Question 1 - If they answer A then it takes them down the Match and At a Later Time; if they Answer B, then it takes them to question 2.
Question 2 - If they answer A - reroutes them back on to the Match and At a Later Time path; If they answer B it takes them down the More Info and Ineligible path.
Question 3, 4, and 5 really don't have an impact EXCEPT for the negative responses. (F, C, and C). If these options are selected at all AND Question 6 option A is NOT selected, the individual taking the survey will be routed to the "More Information" result.
Question 6 B-H options will take the individual taking the survey to the Match result. If the individual selects I or J for this question, then they will receive the At a Later Time result. If they select A, they are ineligible.

Basically just had to tweak it a bit and being new to Qualtrics took me a bit to figure it out. But I appreciate you reaching out to provide more help!

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