Email Invites - Automatic Participant Language Detection? | XM Community
Skip to main content

We have surveys available for English and French respondents.  However, we do not know the preferred language of the respondents and, being transactional surveys, the database is very large and grows each day.

I read on the Qualtrics site about “Automatic Language Detection” based on the recipient’s browser settings.  This would be what we are looking to do that as the most effective process.

Specifying the Participant Language and, more specifically, Automatic Language Detection

Questions:

  • Have others used this for surveys and just let the recipient’s browser auto-select which language should the survey be displayed (and/ or they can manually select their language once in the survey)?
  • Does this autodetection also work for the EMAIL INVITATION?  So, as long as there is an English and French version in place, the recipient’s browser will autoselect the correct one.

Feedback?  Experience using?

 

Thanks,

First priority is always set for automatic language detection, when you launch the multi country survey. First, Qualtrics will check their web browser settings to see which language is set in their browser for surfing. If our survey is translated into respondent browser’s language, then the same translation will automatically be appeared.

Regarding Email distribution, pass languages under “Language” column in our contact list then it will be picked from list respective to each respondent.

Language Translation via URL parameter, we can add parameter Q_Language= (language code FR, EN etc) in survey URL then respective language will appear form there.

Select language translation from dropdown, respondents have option to change their language from dropdown at any time while taking run. This option is to ease respondent’s life.


Leave a Reply