email workflow in preview link | XM Community
Skip to main content

Hi, I have a question about the email workflow feature when accessing a survey through the preview link. Do email workflows (i.e., automatically email a submission to a respondent if the survey is completed) work within the preview link of surveys, in a published survey? Or do these work only in the live survey link? 

 

Thanks!

Hello @four77,

If you've employed the 'Survey Response' event and configured an Email task accordingly, and you preview the survey, submitting it upon completion, then yes, this workflow will operate as intended and send an email to the respondent.


Leave a Reply