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I am working with a large email list and am hoping to send reminder emails to individuals who started the survey but did not finish. 

I have tried three ways of doing this, but none of them does what I’m hoping to accomplish. 

(1) I have tried the reminder option in the email distributions portion of Qualtrics; however, this sends the email to individuals who did not start the survey as well as those who started but did not finish. 

(2) I have tried sampling from my directory; however, it appears I am unable to use survey status to create a sample. The list is also too large to manually generate the sample.  

(3) I have tried downloading the directory, taking only the individuals who started the survey, and re-uploading; however, from my understanding, this creates a new link for each individual, so rather than allowing them to pick up the survey where they left off, they would have to start over.

Is there some way to accomplish this that allows people who started the survey to pick up where they left off? 

Hi @samf123 ,

You might be able to do this with a variation of #3. Download your email list for the survey, and create a variable that you can use to tag those records that did not begin completing the survey yet. Then upload those records back into your list to update them. Then you can select the records you just tagged, and opt them out of the list, as shown below. (You can opt them back in later if you want to include them in subsequent reminders.)

 

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