Exporting Likert scale data to csv not working correctly | Experience Community
Skip to main content

Exporting Likert scale data to csv not working correctly

  • Aug 15, 2022 10:16 AM UTC
  • 1 reply
  • 149 views

I have Likert scale data on a question on my survey:
Please select you level of agreement for the following statements: (Strongly disagree – strongly agree)
On the results page, the answers are correctly displayed, however, when I export to csv I have a mix of numbers, which are not even at 1-5 scale.
I have exported numerically and have the same issue.
Please help!
Screenshot Q20 csv.pngScreenshot Q20.png

1 reply

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • Aug 15, 2022 5:38 PM UTC

Somehow, through editing, your answer ids are no longer 1, 2, 3, etc. Go to your question and set the recodes to the desired values, then download again.