Exporting Likert scale data to csv not working correctly | XM Community
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Exporting Likert scale data to csv not working correctly

  • August 15, 2022
  • 1 reply
  • 132 views

I have Likert scale data on a question on my survey:
Please select you level of agreement for the following statements: (Strongly disagree – strongly agree)
On the results page, the answers are correctly displayed, however, when I export to csv I have a mix of numbers, which are not even at 1-5 scale.
I have exported numerically and have the same issue.
Please help!
Screenshot Q20 csv.pngScreenshot Q20.png

1 reply

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 6083 replies
  • August 15, 2022

Somehow, through editing, your answer ids are no longer 1, 2, 3, etc. Go to your question and set the recodes to the desired values, then download again.