Feature Request: Feedback Button Dismissal | XM Community
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We have had a request from one of our product teams to enable dismissal of the feedback button in the Embedded Feedback tab. The product team reports receiving negative feedback from customers who report a poor customer experience because they are not able to dismiss the persistent feedback button. (The dismissal feature does appear on other intercept creatives.) I suspect that the feedback is related to 1) slow site performance with the feedback button or 2) the feedback button obstructing website content, especially on mobile devices. Please see the attached screenshot for an illustration of the issue, and thanks in advance for your assistance.

 

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