I’m creating a survey, making a few edits after publishing it but before sharing it with respondents. When I make edits to the questions, they are not refreshing after I publish it.
I have tried clearing my browser history/cache and have waited for several hours to see if the survey updates, but the previous version of the survey is still what shows when I access the survey URL.
Has anyone else had this happen? Do you have any suggested solutions I can try? Thank you!
Help with Survey Not Updating
That sounds like an issue Qualtrics may need to investigate. I’ve seen lags of a few minutes for updates to appear before, but nothing as long as you described. I would suggest contacting their Support.
When clearing your browser/cache, you could make sure you’re clearing it for the right time frame too. Instead of only clearing cookies for the past 24 hours, you may have to do a week for example.
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