How can I determine how many users my account has available? | Experience Community
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JoseS
Administrator
1 year ago
Solved

How can I determine how many users my account has available?

  • Feb 16, 2022 6:56 PM UTC
  • 3 replies
  • 1148 views
Manny_M
Level 1 ●
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I can see all users in admin tab, but how can I see how many more seats we have available left? For governance usage here. Thanks all. We have licensed XM btw.

Best answer by Manny_M

I was able to reach out to support and provided the info I needed on seating. As a side note, this info would be nice to have in the admin user panel to save a phone call. Also, as a snapshot, visually it would allow Brand Admin the quick ability to govern usage and account access. Thank you for the response!

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    3 replies

    MatthewM
    Level 6 ●●●●●●
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    • MatthewM
    • Level 6 ●●●●●●
    • Feb 16, 2022 7:15 PM UTC

    I don't know if there's a way to tell the limit from inside of Qualtrics. Do you have a copy of your organization's contract, or a way to contact your Qualtrics Customer Success Rep?

      Manny_M
      Level 1 ●
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      • Manny_M
      • Author
      • Level 1 ●
      • Answer
      • Feb 17, 2022 3:19 PM UTC

      I was able to reach out to support and provided the info I needed on seating. As a side note, this info would be nice to have in the admin user panel to save a phone call. Also, as a snapshot, visually it would allow Brand Admin the quick ability to govern usage and account access. Thank you for the response!

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        • JMill
        • Sep 17, 2024 5:43 PM UTC

        Has the admin tab been updated so we can see how many total available seats we have? I’m pretty sure it’s in the contract but was hoping not to have to comb through it, unless necessary.

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