How to address our: Q_PopulateValidate = null/empty for survey responses when it should not | XM Community
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image-2022-09-20-13-50-34-213.pngCSME-47557.pdfQ_PopulateValidate = null/empty for survey responses received and it should NOT be happening as a fx was put in place that :

  1. Added a separate block to appear before actual question and auto click of next button when answered.

  2. Added branch logic to capture Q_PopulateValidate embedded data and use later to populate stars on third page of survey when entered via online portal (admin console.)

I did discover a way to replicate  Q_PopulateValidate = null/empty for survey responses available/taken via the Admin Console . I manufactured this url (https://survey.adobe.com/jfe/form/SV_4T8wxDGV3BnudjU?idx=SV_4T8wxDGV3BnudjU&SIC=testcasetestcasetestcase&CID=E-testcase) for PRD testing ( This is an example for one of our CSAT Surveys ( DMe). If user is presented with the Take Survey button , browser opens to first question , if user does nothing on the page , at collection time( some surveys 1 hour or up to 24 hours later) we are capturing this empty response. I thought this should not happen or the expectation would be it would capture nothing. Try to mitigate the collection of null/empty responses

Attachments are the snapshot of the response captured per taking this survey link and the Qualtric report for survey showing - we are getting null/empty values sometimes
(https://survey.adobe.com/jfe/form/SV_4T8wxDGV3BnudjU?idx=SV_4T8wxDGV3BnudjU&SIC=testcasetestcasetestcase&CID=E-testcase)

Maybe it is because they are never getting past the first page in the survey. You could try adding a Meta Info question on a page by itself before the first question.

Thanks TomG, didn't exactly answer my question , you did something better- You got me thinking
We have added Meta Info on the page, I think we might need to move it to 2nd page instead , the issue is we are getting empty values when the expectation is we should not in this scenario where the first page of survey in browser is opened and not touched ( no input value provided- no question has been answered ). The survey behavior is setup so , if a value is inputted the survey auto-advances to next page displaying remainder of survey and input captured on first page , you cannot auto advance to next page without an input.
Per Qualtrics support info on collecting responses, I thought since Qualtrics does not save empty responses we should be ok , however the caveat is it there's embedded data ,hence hence the thought of moving to the 2page of the survey to counteract collecting empty response even if no question have been answered
Qtip: Qualtrics doesn’t save empty responses, so if a participant hasn’t answered any questions and their response is closed, it will be deleted instead of saved in Recorded Responses. Likewise, if a one-page survey is started and not completed by a respondent but is then closed either manually or by the incomplete response deadline, their response will be deleted (since no progress was saved). Be sure to add page breaks in your survey to ensure the respondent’s progress is periodically saved.
Attention: If there’s embedded data saved on a response or a text/graphic question at the beginning of your survey, the response will not be registered as empty. Because of this, the response will be saved after the timeframe chosen runs out, even if no questions have been answered.

Update---- in sandbox I did make some adjustments to the survey by moving the Meta data info to the 2nd page of my 2 page survey . This appears on the surface to counteract collecting empty response even if no question have been answered. Need to verify how the response data comes in and whether there is any impact to up stream reporting before it can be called a successfully solution for me .

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