How to Deactivate a Multiple Choice Answer | XM Community
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Hello! I own a survey that allows respondents to sign-up for a tour date. Once we are less than two weeks out from a tour date, I remove that tour date from the multiple choice options. However, I’ve noticed that this causes the response summary for previous respondents who picked that choice (the one that I deleted) to show as blank instead of as that choice. Is there a way to remove a question choice from the survey without it deleting all previous responses of that choice?

Hi. Removing a response choice will cause it to disappear from the survey data. Instead of deleting the choice in the survey editor, you can use Display Logic with a condition that will always be false to hide the choice. Respondents will not see the choice in the survey, but the choice(s) will be preserved in the data.


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