How to get elements in a library from a person who left the org? | XM Community
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How to get elements in a library from a person who left the org?

  • 29 June 2023
  • 4 replies
  • 51 views

Userlevel 1
Badge +2

Hello dear Qualtrics users,

I currently have an issue with a survey transferred to me by a colleague who left the company. I can access the survey, but the Invitation email/reminder are in her library. Her account has not been deactivated yet, is there any way to get access to this?

Thanks a lot for the help!

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Best answer by EmilyErickson 29 June 2023, 23:49

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4 replies

Userlevel 6
Badge +20

Hi,

If have you admin account you can log in her account.

Userlevel 5
Badge +12

With a brand admin account, log into her account and share the library items she owns with you.  From there you can duplicate them, but I don’t think you can transfer ownership (which would be a lot simpler).

Userlevel 5
Badge +26

Apart from “Proxy Logins”, you can create a group library where all the members can contribute. This will also ensure the safety of elements/documents even if a person(s) leaves the org.

Userlevel 1
Badge +2

Thank you, I managed to log to her account and could share the items!

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