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How to split record

  • November 10, 2023
  • 1 reply
  • 76 views

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●
  • 1096 replies

Hi everyone, I have a client survey that measure 3 different touchpoints with 3 different CSAT question corresponding to them. So a survey response will containt all 3, and a filter will either include or exclude all 3 of them.

However, in the dashboard I want to breakdown by touchpoint and since the client already running the survey. I think the option is to break each response into 3 and store it at Imported data project or a survey response.
How should I do this? Thanks in advance

1 reply

Shashi
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 654 replies
  • November 11, 2023

Instead, you can try to add all three CSAT question as field group and create widgets around this field group.