Hyperlink not working when previewing/publishing | Experience Community
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Question

Hyperlink not working when previewing/publishing

  • Mar 22, 2021 10:24 PM UTC
  • 8 replies
  • 429 views

I am having difficulty with my hyperlinks, I have 4 links that are randomised to appear for external experiments. When viewing in rich content mode, it can be seen when highlighting CLICK HERE FOR TASK , this has the correct hyperlink attached, however when viewing in preview mode, or when the survey is published, this link no longer works.
The html view looks like this for the link:

Once you click this link -> “ CLICK HERE FOR TASK ”


How can this be resolved? Thanks

8 replies

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Mar 23, 2021 10:37 AM UTC

I think maybe your quotes are off. In link above it thinks the quote at the end of the url is part of the url.


  • Author
  • Mar 23, 2021 11:01 AM UTC

Thanks for your reply!

Once you click this link -> “ link removed " target="_blank">CLICK HERE FOR TASK ”Even when I put a space between the / and the ", the link still appears not to work when actually in preview mode.


Forum|alt.badge.img+22
  • Level 7 ●●●●●●●
  • Mar 23, 2021 1:29 PM UTC

  • Author
  • Mar 24, 2021 12:09 PM UTC

  • Aug 26, 2021 7:55 AM UTC

I have the same problem with hyperlinks. They seem to work in editing mode, but the "href" part of the tag magically disappears when switching to preview/publishing.
Is there any solution for this?
Thanks!


Forum|alt.badge.img

The hyperlinks are not working when publishing the survey. Any tips to resolve the problem?


Forum|alt.badge.img+1
  • Feb 12, 2022 8:01 AM UTC

I also have this problem.


Forum|alt.badge.img+1
  • Apr 28, 2022 5:48 PM UTC

I am having this same issue. Has anyone found a solution?