Hyperlink not working when previewing/publishing | XM Community
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Question

Hyperlink not working when previewing/publishing

  • March 22, 2021
  • 8 replies
  • 335 views

I am having difficulty with my hyperlinks, I have 4 links that are randomised to appear for external experiments. When viewing in rich content mode, it can be seen when highlighting CLICK HERE FOR TASK , this has the correct hyperlink attached, however when viewing in preview mode, or when the survey is published, this link no longer works.
The html view looks like this for the link:

Once you click this link -> “ CLICK HERE FOR TASK ”


How can this be resolved? Thanks

8 replies

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • 6082 replies
  • March 23, 2021

I think maybe your quotes are off. In link above it thinks the quote at the end of the url is part of the url.


  • Author
  • 2 replies
  • March 23, 2021

Thanks for your reply!

Once you click this link -> “ link removed " target="_blank">CLICK HERE FOR TASK ”Even when I put a space between the / and the ", the link still appears not to work when actually in preview mode.


Forum|alt.badge.img+22
  • Level 7 ●●●●●●●
  • 2050 replies
  • March 23, 2021

  • Author
  • 2 replies
  • March 24, 2021

  • 1 reply
  • August 26, 2021

I have the same problem with hyperlinks. They seem to work in editing mode, but the "href" part of the tag magically disappears when switching to preview/publishing.
Is there any solution for this?
Thanks!


Forum|alt.badge.img
  • 1 reply
  • January 19, 2022

The hyperlinks are not working when publishing the survey. Any tips to resolve the problem?


Forum|alt.badge.img+1
  • 2 replies
  • February 12, 2022

I also have this problem.


Forum|alt.badge.img+1
  • 4 replies
  • April 28, 2022

I am having this same issue. Has anyone found a solution?