Is it possible to have a validation of list header when uploading a contact file? | XM Community
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Is it possible to have a validation of list header when uploading a contact file?

  • 26 April 2024
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Would you get an error of the mandatory field for the list file being uploaded is note accurate?


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@Oifeta ,

Yes, if the mandatory fields in the list file being uploaded to Qualtrics are not accurate or correctly formatted, you may encounter an error. For instance, when creating a mailing list in Qualtrics, certain fields are required such as 'FirstName', 'LastName', and 'Email'. If these fields are missing, incorrectly spelled, or not properly formatted, the file will fail to upload.

 

Additionally, the file should be saved as a CSV with UTF-8 encoding or as a TSV. If the file is in a different format, it may also cause an upload failure.

 

If you encounter an error, it's recommended to download the example file provided by Qualtrics and compare it to your own file to ensure all the relevant headers match exactly, including capitalization, spelling, and spacing.

 

Sources: Creating a Mailing ListAdding Directory Contacts

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