Is there any way to send survey responses of 1 hour in a email. | XM Community
Question

Is there any way to send survey responses of 1 hour in a email.

  • 22 January 2024
  • 2 replies
  • 39 views

Userlevel 1
Badge +6

Hi Team,

I've configured the workflow to send survey question responses to the email within a one-hour timeframe. However, currently, I receive individual email triggers after one hour for each response. My goal is to consolidate all responses within that one-hour period into a single email.

can anyone provide a solution for this would be appreciated.

 

Regards,

Nikeeta


2 replies

Userlevel 4
Badge +23

Hi,

 

You can use the option to include response report/summary in the email, in this way you can see all the responses in one go.

 

Userlevel 1
Badge +6

Hi Chhavi,

 

I want to send responses for only 2 out of 4 survey questions within a one-hour period. How many responses will be recorded during this time, all those should be displayed in a mail.

 

regards,

Nikeeta

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