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I want to create a workflow that sends a different email message depending on the response to a survey question. For example, if the respondent selects answer A to question 1, the workflow will send one email; if the respondent selects answer B, Qualtrics sends a different email. 

I set this up as two tasks:
 

Condition 1: If response = A, send email 1

+

Condition 2 If response = B, send email 2. 

But the task only fires if Condition 1 is met. If the response is B, it doesn’t go to the next condition. 

Is there a way to accomplish this without setting up separate workflows for each condition?

@chris_hubbuch 

This wouldn’t work as workflows work in a sequential manner since the first condition isn’t satisfied it does not move ahead. (https://www.qualtrics.com/support/survey-platform/actions-module/setting-up-actions/#OrderTasks)

If you only require a single workflow, handle this in the survey flow by specifying what needs to be sent in the email by creating separate text entry questions and using branch logics for it, and then use piped text within a single email task it will auto pickup the text.

Hope this helps

Note if you choose to set up second workflow instead, workflows are easy to copy and then you just need to make adjustments to the copy.  I find creating multiple workflows quite easy given this option.

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