Music track playing twice | XM Community
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Please help! I am setting up a quiz in Qualtrics which needs to have music that plays automatically while an excerpt of text is being read for my PhD project. I have managed to get the music to play automatically however it always plays two tracks at the same time. (The same track but just delayed by less than a second so it sounds awful) I have added the HTML script below in case anyone could point out my error and suggest a way I could make sure the track only plays once.

Thanks in advance.

<audio width="1" preload="auto" height="1" controls="true" class="qmedia" autoplay="true"><source type="audio/mp3" src="https://eaecu.au1.qualtrics.com/CP/File.php?F=F_etVkNH8buSzs6zA"></audio>

did you test it in preview link or in anonymous link? use live (anonymous ) link to test it. Preview link shows two instance, once is PC and other one is mobile. This can be the reason for that.


Thanks a million! Using the anonymous link fixed the problem for me. 


Great, glad to hear that @Lif . request you to please mark it solve if you it is resolved now.

 

Thanks!!


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