Hello everyone,
I’m quiet new to Qualtrics and still trying to explore certain aspects of it.
I am currently trying to create a dashboard based on my NPS survey, please note that the NPS grade is an embedded data in my survey. Can someone please explain how can I create a widget that shows the promotor NPS, detractor NPS and neutrals NPS seperatly in the same widget ?
Let me know if my question is clear enough
Many thanks
If you are asking to show number of Promotor, detractor or Passive separately then you can add filter of the NPS Group at widget level.
NPS is just one score and it calculated based on formula mentioned here. Please check this support page to configure NPS on dashboard.
If you wanted to do something like a breakdown bar, you could create a field in the dashboard settings called NPS Group and recode values so that 0-6 is recoded to detractor, 7-8 recoded to passive, etc.
After recoding the values, you can add this NPS Group measure that you just created/recoded to a breakdown bar or any other visualization type.
Hello
Thank you for your answer !
My NPS is an embedded data do you think I can still do it as you explained ?
Hello
Thank you for your answer !
My NPS is an embedded data do you think I can still do it as you explained ?
Yes, just make sure to create a derived field by using create field option from data analysis tab. The derived filed will use bucketing logic to create NPS group.
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