Permanently delete projects and associated data | XM Community
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Hi all,

I realize that I accidentally deleted a project and its data like almost two years ago (I mixed the title between the testing version and the final official version). I only figure this out when backing up my data today. I know the brand administrator can recover a deleted project, but does this apply to deletions back to 2-3 years ago? Would it be permanently deleted after a certain period or something (I read Qualtrics support and there seems to be a 90-day policy)?

I contacted my administrator for a few times but got no replies so far. Just wondering if I should keep following up. I will let it go if it’s definitely impossible to recover something that has been deleted 2 years ago 😞. 

 

Any insights or suggestions are appreciated! 

Hello @Lika23,

I don't believe you'll be able to recover this project since it was deleted two years ago. However, if it's important, you can still ask the Admin. But as I mentioned, it's unlikely they will be able to assist since it was deleted so long ago.

Hello @Lika23,

I don't believe you'll be able to recover this project since it was deleted two years ago. However, if it's important, you can still ask the Admin. But as I mentioned, it's unlikely they will be able to assist since it was deleted so long ago.

Thank you Sachin! I did email the brand administrator, but never got any replies 😞. 

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