Hi. I am trying to share my survey with others. When I look on the preview pane, this is what it shows, which is correct
However, when I click on the publish on the link to distribute, the starting page is the below
This is after the latest version has been published and the QR code seems to work just fine. Does anyone have any idea why this is so and what can be done to correct this?
Thanks,
Karishma
Hello
It seems like a peculiar issue. Please ensure that you have published the survey. When accessing the survey link (not in preview mode), try completing the entire survey once and then test it again. This could potentially resolve any cache-related issues. Alternatively, you can try taking the survey in Incognito mode to rule out any browser-related problems. Also, double-check if there are any custom codes added that might be causing this behavior.
If the issue persists after checking all these steps, I recommend raising a support ticket with Qualtrics for further assistance.
Let me know if this helps.
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