Problem downloading a large Dataset | XM Community
Skip to main content
Solved

Problem downloading a large Dataset

  • May 16, 2022
  • 1 reply
  • 76 views

Forum|alt.badge.img

Hi All,
I have a problem with the download of a large dataset from Qualtrics. It seems that is not working (there are 5820 observations)

The status remains all the time at 0%. How can I solve this issue? Are there other ways to download the data? (I cannot use the API to directly download data into RStudio, as my institution is not supporting it)
Thank you,
cheers,

Schermata 2022-05-16 alle 17.04.13.png

Best answer by MatthewM

There has been an issue with most of the Qualtrics data centers this week, which is likely the cause of your problem. See https://www.qualtrics.com/status/

1 reply

MatthewM
Level 6 ●●●●●●
Forum|alt.badge.img+30
  • Level 6 ●●●●●●
  • 1084 replies
  • Answer
  • May 18, 2022

There has been an issue with most of the Qualtrics data centers this week, which is likely the cause of your problem. See https://www.qualtrics.com/status/