Hello all!
I’m putting together a guide for new brand admins. In the user set up page, there is a drop down with a TON of user types in it. The Qualtrics webpage on users and user types doesn’t cover or describe them all that I see. Has anyone ever seen or know of a full list of all user types available and what they are meant to do? I know some are self-explanatory, but some really aren’t.
The list is indeed super confusing and too extensive, and I wish we could hide it. To avoid confusion, it’s best practice to just create your own company-specific user types with the access required for each, and use those for your users.
Sharing an hierarchy of the most commonly used CX user-types assignment for simplicity of use.
| Level | User Type | Scope of Access |
|---|---|---|
| 1 | Brand Administrator | Full brand-wide Admin tools (highest access) |
| 2 | Division Administrator | Admin access for designated Divisions |
| 3 | CX Administrator | CX Dashboard creation & user management |
| 4 | Standard Qualtrics User | Full survey/dashboard usage, no Admin rights |
| 5 | Vocalize User | CX Dashboard viewer only |
| 6 | Participant | Survey taker, optional dashboard viewer if permission applied |
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