Hi, I couldn’t see this issue anywhere else, apologies if it is!
We had a recent leaver who had a few workflows under his name, and when we turned these on, the ones that involved sending out an email were failing at the email send point. Copying the workflows & deleting the old fixed the problem, but we haven’t experienced this issue before with other leavers so was wondering if it was related to account settings. Our understanding is that processes owned by leavers should be transferred to the account admin on deactivation of an account? Does anyone have any thoughts on what happened this time?