Remove back button for the entire survey | XM Community
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Hello! I tried to remove the back button from the survey options. The option that said: "BACK BUTTON: Add a back button to your survey to allow people to change their responses. The back button won’t appear when you have survey flow elements between survey blocks. Learn more about the back button." is turned off.

I also tried to remove the button from each block using the "PREVIOUS/NEXT BUTTON TEXT" setting, but that only allows changing the text content.

I saw a previous post where people suggested going to "Survey Options" located beside “Tools” to enable the button, but in my version of Qualtrics (2024), there isn't any button beside the “Tools” button.

Hi @Danielarosalesd ,

 

You may wish to check if your survey is live when you attempt to disable the back button in the survey option.

If it is live, you will need to republish the survey for the survey option to be updated to the live version.

@Danielarosalesd Is there anything else showing up near your back button setting? Or does it not show up at all? Sometimes it also conflicts with features used in your survey such as auto-advance: 

If the setting does not show up at all. Are you using a special project type? 

If you can’t identify the root cause, you can also add some custom CSS within the “Look & Feel” > “Style” > “Custom CSS” section: 

#PreviousButton {
    display: none;
}

If you do that, make sure that it does not affect any features which require the back button. Test your survey carefully. Might also make sense to create some support ticket in your case. 

Best
Christian

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