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JoseS
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1 year ago
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Response Count Broken Widgets

  • Sep 11, 2024 9:52 AM UTC
  • 2 replies
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craigoliver-walsh
Level 2 ●●
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Hi All,

I know each configuration is slightly different, but has anyone had an expereince where one widget is showing Response Count by Day (see below) but none of the other response widgets are working. The other widgets on this page are breaking data down by various demogrpahics, location, opertating company etc. We have used the same dashboard set up in previous surveys and they have worked, but now they have decided to stop working :-(

At this point any suggestions/ideas would be welcomed.

 

 

Best answer by AlexandreLeduc

Have you tried to delete the widget and rebuild it from scratch? If it’s a copy of an other widget/dashboard, it sometimes doesn’t work for an unknown reason… I hope the solution is as simple as this :) 

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2 replies

AlexandreLeduc
QPN Level 4 ●●●●
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  • AlexandreLeduc
  • QPN Level 4 ●●●●
  • Answer
  • Sep 11, 2024 1:27 PM UTC

Have you tried to delete the widget and rebuild it from scratch? If it’s a copy of an other widget/dashboard, it sometimes doesn’t work for an unknown reason… I hope the solution is as simple as this :) 

    craigoliver-walsh
    Level 2 ●●
    Forum|alt.badge.img+6

    Have you tried to delete the widget and rebuild it from scratch? If it’s a copy of an other widget/dashboard, it sometimes doesn’t work for an unknown reason… I hope the solution is as simple as this :) 

    Yep it looks like a full rebuild of the dashboard is the tonic for this one - fingers crossed!

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