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Response Rate Calculations

  • June 28, 2022
  • 2 replies
  • 77 views

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Hi all,
I am planning on calculating the overall response and completion rates myself as I have utilised anonymous links and have kept track of who the survey has been sent to - but I am struggling to figure out if Qualtrics offers a way to calculate/locate other metrics such as unique site visitors (e.g. the number of unique visits to the front page of the survey). I have IP tracking selected so was hopeful Qualtrics would be capturing this data.
I need these numbers to report participation rates etc.
Thanks in advance!

2 replies

MatthewM
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  • Level 6 ●●●●●●
  • 1084 replies
  • June 28, 2022

I think the best you can do is count the number of incomplete responses in Data & Analysis to compute the completion or abandon rate.


TomG
Level 8 ●●●●●●●●
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  • 6082 replies
  • June 29, 2022

Perhaps more complex that you bargained for, but you could use a web service call and an external database to record each click in. Then another web service call to update the records. A database query would perform the calculations.