Retrieving data from participants who used preview link | Experience Community
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JoseS
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1 year ago
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Retrieving data from participants who used preview link

  • Jun 25, 2024 8:20 PM UTC
  • 2 replies
  • 273 views
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Hi all, 

In our survey, I believe some of our participants mistakenly received the preview link to the survey instead of the live link. Therefore, some of our data appears without any identifying data (email, name, etc.), which we need. Is there any way to retrieve this data from preview submissions, or is it lost? Thanks for your help. 

Best answer by Sachin Nandikol

Hello @mborn0408, 

The preview survey mode in Qualtrics is only for testing and survey and it does not capture information like email addresses or names. Responses via the preview link are not recorded like those from the live survey link, so retrieving identifying data from preview submissions is not possible. So your data is lost.

Let me know if this helps.

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2 replies

Sachin Nandikol
QPN Level 7 ●●●●●●●
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  • Sachin Nandikol
  • QPN Level 7 ●●●●●●●
  • Answer
  • Jun 26, 2024 5:36 AM UTC

Hello @mborn0408, 

The preview survey mode in Qualtrics is only for testing and survey and it does not capture information like email addresses or names. Responses via the preview link are not recorded like those from the live survey link, so retrieving identifying data from preview submissions is not possible. So your data is lost.

Let me know if this helps.

Sachin
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    • mborn0408
    • Author
    • Jun 26, 2024 5:37 AM UTC

    Thanks Sachin! I appreciate the help. 

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