Showing actual results of Net Promoter Score (NPS) question | XM Community
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Showing actual results of Net Promoter Score (NPS) question

  • April 7, 2022
  • 1 reply
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Hello, we have a survey in XM with a Net Promoter Score Question. On the results tab, all of the visualization options automatically group them into Detractor, Passive, and Promoter. Is there a way to just see the actual numbers that people gave instead of these categories?

Thank you

Best answer by timwhitley

Never mind, I answered my own question. When selecting the data source for the question, you can select NPS Group or numeric value

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  • April 7, 2022

Never mind, I answered my own question. When selecting the data source for the question, you can select NPS Group or numeric value